Wall Art Refund Policy, Canvas Art Terms + Conditions

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Terms and Conditions:
The following terms and conditions apply to all transactions on smartmodernart.com website.

We are very confident here that the canvas art you buy from us is of a high quality and that you will be more than happy with it. We take great care to ensure our canvas prints are made to highest standards and all post-photography processing is done using professional techniques to maintain the optimum image quality and product standard.

If for some reason you are not completely happy with your purchase we are happy to refund you provided the print is returned to us in the original packaging and condition within 7 days. On receipt of the artwork (in good, re-saleable condition) we will refund the full amount minus the original cost of delivery. Credit for cancelled/returned items will be made by the original payment method within 14 days of receipt.

Please do not sign for or accept your goods until you have physically checked them and are satisfied that they are in perfect condition. In cases of damaged of faulty goods, where possible, this fact must be communicated to the delivery company at time of delivery. You should then email: sales@smartmodernart.com as soon as possible and we will advise you accordingly. In cases where we advise you to return the goods, we will reimburse you for the delivery costs at the rate of standard Royal Mail parcel delivery. You will then have the option of accepting replacement goods, or receiving a full refund.

Please Note: This returns policy does not apply to custom-made sizes which includes the 'Photo on Canvas' service or overseas orders.

The Distance Selling Regulations provides you with a statutory right to cancel your order and receive a full refund for any home delivery item. This does not apply to a print produced from a photograph provided by you.Smartmodernart shall not be liable for any failure to perform its obligations in cases where the failure was caused by matters beyond our reasonable control.

In the event that you do decide to cancel your order, we would ask that you please notify us immediately as all our canvas prints are hand made items and once it has been manufactured on your behalf this is at a cost to ourselves. Please note these are not off the shelf products so please ensure you have selected the right colour and size before ordering.

Due to the bespoke status of these artworks, items that are delivered as described and in good condition may not be returned but damaged items will be exchanged free of charge. We reserve the right to charge for re-posting returned orders, which have been especially produced to meet your personal requirements.

Order Cancellations:
If we have not despatched your order then you are free to cancel it at anytime. If you cancel your order after we have despatched it then you must return the goods to us. .

Effect of agreement:
Viewing of smartmodernart.com is free, but when you use this website, this privacy policy agreement becomes effective and you reaffirm the agreement every time you use the site.

Pricing Policy:
All prices shown on this website are in £(GBP) Pounds Sterling and are inclusive of VAT @ 20%. We try to ensure that the prices indicated on the website are up to date and accurate. If a product has been listed at a lower price due to an error and you have ordered that product, then we will inform you as soon as possible and give you the option to either reconfirm your order at the correct price or to cancel it.

Your rights to return goods are protected under the EU Distance Selling Directive.
Your statutory rights are not affected by these trading terms.

The images and designs used on the Smartmodernart.com website are the property of Smartmodernart or their respective copyright owners, and are used by Smartmodernart pursuant to express authorisation from copyright
owners or their agents. All copyright, trademarks and other intellectual property rights in and relating to Smartmodernart are vested in Smartmodernart or our partners where appropriate. You must not reproduce, modify or distribute our images or any part of those images in any manner.